HP Care Packs

Increase uptime, productivity, and ROI with packaged support services from our HP Specialists.



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HP Care Pack Services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from basic to mission-critical. And they cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software.

HP Care Pack Services can be purchased along with HP products. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

HP Care Pack Services provide expert extended warranty support to help you keep availability, productivity, and ROI high - and total ownership costs low.

Choose from a full portfolio of fixed-price packages
spanning every key IT support arena:

• Hardware Support
  HP Care Pack Services provide onsite and offsite support coverage for your HP and Compaq desktops, workstations, servers, storage systems, mobile computers, printing and imaging devices, and more. These easy-to-use, competitively priced packages let you select service levels, hours of coverage, and response times to suit your business and technology requirements.
  
  
• Software Support
  HP Care Pack Services help enhance the return on your investments in HP and selected third-party software. They give you direct access to HP Response Center engineers for rapid problem diagnosis and resolution, usage assistance, and more. And they let you obtain software updates at substantial savings.
• Premium Hardware/Software Support
  Increase infrastructure-wide performance and uptime with comprehensive, consistent hardware and software services at predictable package prices. Your coverage includes onsite Hardware Support and over-the-phone Software Support with service hours ranging to 24x7, plus subscription savings on software updates.
  
  
• Mission-critical Support
  Extend your standard warranty with diverse services designed to enhance your critical infrastructure components' stability, availability, and adaptability. You'll receive expert proactive protection to help you defuse downtime risks, plus time-to-resolution commitments to help you recover rapidly when unforeseen problems occur.
  
  
• Deployment Support
  Partner with HP Services to get your IT solutions up-and-running rapidly, efficiently, and with minimal disruption of your ongoing operations. From preliminary planning and equipment delivery to installation, configuration, testing, and orientation, HP Care Pack Services help you enjoy a prompt, trouble-free deployment.